Communication Services
One to One Support Services believes that people with sight and or hearing difficulties have a right to regular support, to enable them to live independently, access information and have a lifestyle of their choice. Participating in the community, work, education and leisure activities as and when they wish.
Communities, businesses and services are
not generally designed with peoples access in mind. People with sensory
impairments can often experience extreme isolation from their immediate
environment, their community and the outside world. Our services aim to relieve
this, and provide regular human contact and
support. By being means of accessing
community activities, services and the maintenance of independence.
The majority of staff also have transport to take you where you need to go.
One to One Support Services have a range of specialist services with highly trained staff. They have excellent communication skills and in depth knowledge sensory impairment.
Communicator Guide Services
This is an enabling service designed to meet the needs of people with sensory impairment. Supporting individuals with communication, information and mobility.
A Communicator Guide acts as the eyes and
ears of the Deafblind person and work on a One to One
basis. They are trained to
support and interpret informal situations including, shopping, leisure
activities and tasks in / out of the home. They can also support formal
situations such as appointments, legal / medical. A Communicator Guide can aid
an individual with dealing with correspondence, keeping up to date with news and
information. Provide assistance with bills, telephone calls and visits to
friends. They support access to information, written and environmental, when
they are escorting the person on journeys and whilst at locations such as shops,
clubs, during leisure and recreational activities.
A range of communication methods can be used and introduced when speech and written text become difficult. Deafblind block, Deafblind manual, Clear speech, pictorial and symbols systems and a range of other aids and adaptations can be used.
The term Communicator Guide is used to emphasise the communication support and escorting / guiding elements of the role and service.
Intervenor Services
Specifically trained Intervenor staff work with families, children and adults who have multi sensory impairments and or other complex needs / disabilities.
Intervenor staff are skilled in many
communication methods and provide essential support and respite. Support can be
in the home, educational or other recreational setting.
Intervenors can convey the words spoken around the person, the visual and environmental information too.
Interpreter Services
Deafblind Manual Interpreters
BSL / English Interpreters
Communication Methods
A range of communication methods can be used or introduced when speech and written text become difficult or not used at all. Deafblind block, manual, large print, clear speech, symbols, pictorial, aids and adaptations too. Staff supporting people with complex communication systems may use some of the above but also objects of reference, personal objects of reference, sign language systems or preferred methods that may be completely individual to the person.
How do we work ?
The amount of hours in a service can vary, you can use them on an ad hoc basis, daily, or weekly. We offer support at a time and place of your choice. We work to suit your needs.
Together
we
arrange a free, no obligation, visit to you and establish your service
requirements.
We
work with you to plan your service.
A
worker is assigned to you, so you have consistency of staff that will get to
know your preferences.
You
book your service hours when you need them.
Call
One to One Support Services on 08454391182 or email us via our Contact
us page.
A Quality Service
In order to provide the best service for you, staff are uniquely matched to each person based upon their qualifications and experiences.
Services are regularly reviewed with the person and their chosen key people in order for the person to make changes and give feedback. Tailoring the service and gaining information from the person about their preferences, wishes and needs enables staff to provide exactly the right support. This is important for the person and its important to us. Peoples needs and situations change and our services are flexible to accommodate this.
Staff at One to One Support
Services are professional and work from a strict Code of Practice. they will act
with respect, discretion and confidentiality at all times. Promoting and
supporting people to be as
independent as possible. All our staff are thoroughly
vetted at interview stage and have an Enhanced Criminal Records Bureau check
with all references gained prior to commencing work.
When services are being delivered a manager is on call 24 hours a day.
For more information please fill in our contact form. Click here
If you would like to join our team please fill in an application form . Click here
